Terms & Conditions :

You can place order online, on phone, or walk in to restaurant. All our orders are subject to the Terms & Conditions listed below so that we can maintain a good Customer Relationship with you



>>>Our delivery drivers only carry up to £10 in change, payment must be in £ sterling.

>>>We accept the following forms of payment:

>>>Cash & Credit / Debit Cards are accepted.
Cheques are NOT accepted.

>>>Due to banking costs a surcharge of £0.50p will be added when paying by card.

>>>Upon submitting your order details, you are making an offer to us to purchase the item(s) you have specified in your order form. The management reserve the right to refuse your order/offer should it be necessary.

>>>In the event of Double Pizza needing to issue a refund we will endeavor to credit your account within 7 - 10 working days.

>>>Payment methods may vary.

Ordering & Cancellation of orders

>>>Your Order Confirmation is a record of our agreement to deliver the products ordered and paid for in full. If someone else made the Booking on your behalf, you agree that such person acted as your agent.

>>>Amendments to the order or delivery time can be made no later than 45 mins prior to the start of the delivery window booked.

>>>Amendments to the content of your order can be made up to 45 minutes before the delivery window begins. Amends to the order must be made by phoning the store direct. Your initial payment will be cancelled and a new payment raised.

>>>The delivery time slot may be altered up to 45 minutes before the start of your order window. The order can only be changed to a new time slot if it is available.

>>>Orders may be cancelled in full up to 45 minutes before the start of the delivery window selected. We will endeavor to issue a refund to your credit card account within 7-10 working days.

>>>Cancellations within 45 minutes of the start of the delivery window will be charged in full.


>>>Side orders are subject to availability. In most cases, your Double Pizzamanager will offer an alternative for any out-of-stock item.

>>>Although every care is taken, some products may contain nuts. The Desserts, Ice Cream and Ham sold by Double Pizza may contain nut derivatives.

>>>Although great care has been taken to remove all bones from chicken and ham, some may remain.

>>>Minimum order value applies. The minimum order value for delivery is £8.50.

>>>Starters, drinks and desserts are only delivered with a pizza or delivery charge may apply.

Delivery times

>>>Our goal is to provide the best pizza delivery service in the market which includes an excellent reputation for on-time delivery i.e. delivering pizza at the time we quote. Unfortunately things don't always go to plan and factors, such as, weather, staff illness and traffic occasionally prevents us from achieving this.

Latest Order Time

>>>Due to licensing laws, we are unable to accept orders for either delivery or collection less than 10 minutes before the stated closing time. We would also respectfully advise customers who are collecting their orders that we will be unable to serve them should you not arrive at the store prior to closing time. Should you have any questions, please call the store and speak to the duty manager

Privacy Statement

>>>Our privacy statement can be viewed here from the link below.


Terms and Conditions

>>>No cash refunds or alternatives on any promotions.

>>>All our pizzas are Deep Pan unless stated and have a cheese and tomato sauce base.

>>>You must mention appropriate offer when ordering otherwise full price will be charged.

>>>All items subject to availability only.

>>>We charge £1 extra for Half & Half.

>>>Minimum pizza delivery order is £8.50 and side orders £10 (after discounts).

>>>Offers & Prices are subject to change without prior notice. Prices, sizes and opening and delivery hours subject to variation. Please confirm when placing your order.

>>>Free delivery within 3 miles radius of the shop- limited areas only, over 3 miles delivery charge may apply.

>>>No special deals and discounts for deliveries over 3 miles.

>>>To qualify for a replacement pizza, you must call the store within 30 minutes of receiving your first pizza.

>>>A replacement pizza can only be redeemed on the same day as the original order.

>>>A replacement pizza will only be offered where the unsatisfactory pizza is available to collect from the customer.

>>>Committed to quality, service, innovation and value for money.

>>>High Quality Customer Service is of great importance to us at Double Pizzaand We will do everything we can to resolve your problem in a timely and satisfactory manner.

Contact Us

Double Pizza

394 Lea Bridge Road E10 7DY

Tel: 020 8558 5882 ( 2 Lines )
Email: info@doublepizza.co.uk